Privacy Policy

Effective Date: 05/09/2023

Welcome to MoviGo, a specialized transport and tourism services company located on the picturesque island of Madeira. At MoviGo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

When you book a service with MoviGo, we may collect personal information such as your name, contact information (email, phone number), payment details, and other relevant information necessary to provide our services.

1.2. Booking Information

We collect information related to your bookings, including your travel itinerary, pick-up and drop-off locations, and any special requests or preferences you may have.

1.3. Communication

We may collect information from your communications with us, including emails, phone calls, messages on social media, or feedback you provide.

2. How We Use Your Information

2.1. Service Provision

We use your personal information to provide you with our transport and tourism services, including booking confirmations, itinerary updates, and customer support.

2.2. Payment Processing

Your payment details are used to process payments for the services you book with us.

2.3. Customer Support

We use your information to assist you with any inquiries, requests, or issues you may have during your journey with MoviGo.

2.4. Marketing and Communications

With your consent, we may send you promotional offers, updates, and newsletters related to our services. You can opt out of marketing communications at any time.

3. Sharing Your Information

3.1. Third-Party Service Providers

We may share your information with third-party service providers who assist us in providing our services, such as drivers, payment processors, and email communication platforms. These providers are contractually obligated to protect your information.

3.2. Legal Compliance

We may disclose your information when required by law or to protect our rights, safety, or the safety of others

4. Data Security

We take data security seriously and have implemented measures to protect your personal information. However, no method of data transmission over the Internet is completely secure. We cannot guarantee the security of your information, so please use caution when sharing personal data online.

5. Your Rights

5.1. Access

You have the right to access the personal information we hold about you. If you would like to request this information, please contact us using the information provided below.

5.2. Correction

If you believe the information we hold about you is inaccurate or incomplete, you may request corrections or updates to your data.

5.3. Deletion

You may request the deletion of your personal data, subject to legal and contractual obligations.

6. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

• Email: geral@movigo.pt
• Phone: +351 962 989 793
• Address: Parque Empresarial da Camacha, Pavilhão Nrº 12 – B

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. When we make changes, we will revise the “Effective Date” at the beginning of this policy. We encourage you to review this Privacy Policy periodically.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please refrain from using our services.

Thank you for choosing MoviGo, and we look forward to serving you on the beautiful island of Madeira!